Complete a Return Order

Completed Return Orders will still be available for review and management in Footprint, but only when specifically filtering for orders with the status of Completed.

Note

Return Orders can only be completed when they have the Ready to Complete status.

From The Return Order

1. Locate the Return Order in the Returns Hub, then click the Order number.

2. Click Complete in the Order toolbar when the Return opens.

3. Review the details are correct in the Complete Order window, then click the Yes button to complete the Return.

4. Click the OK button to close the completed Return Order confirmation window.

The completed Return will now only appear in the list when filtering for orders with the Completed status.

From The Returns Hub

1. Check the box for the Return Order, then click Complete in the Orders tab toolbar.

Note

When selecting multiple Return Orders for processing, the Process button will only process orders with the Created status.

2. Review the details are correct in the Complete Order window, then click the Yes button to complete the Return.

3. Click the OK button to close the completed Return Order confirmation window.

The completed Return will now only appear in the list when filtering for orders with the Completed status.

Last Updated:

08/12/2025